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Refund Policy

Last updated: February 2025

Gambling Responsibility

Gambling can be addictive. If you or someone you know has a gambling problem, help is available 24/7. Call the National Problem Gambling Helpline™ at 1-800-MY-RESET (1-800-697-3738), text 800GAM, or visit ncpgambling.org/chat. Free and confidential support is available.

No Refund Policy

All sales are final. We do not offer refunds, credits, or exchanges for subscriptions, one-time purchases, or any other paid services. Once payment is processed, you receive immediate access to content and services; no refunds will be issued based on dissatisfaction, unused time, or change of mind.

Subscription Cancellation

You may cancel your subscription at any time. Cancellation will stop future billing. You retain access until the end of your current billing period. No partial refunds or prorations are provided for unused portions of a subscription period.

Billing Errors

If you believe you were charged in error, contact us at [email protected] within 14 days of the charge. We will investigate and, if we confirm an error, issue a refund. Duplicate charges due to our error will be refunded.

Chargebacks

Disputing a charge with your bank or card issuer may result in account suspension and collection efforts. Contact us first to resolve any billing concerns. We will work with you to address valid issues.

Contact

Questions about this refund policy? Contact us at [email protected]